Announcements

  • MAINTENANCE ALERT - Thursday 4/25/24

    By: Christine Wilson Christine Wilson , yesterday

    MAINTENANCE ALERT

    THU, APR 25 | 8:00pm to 10:00pm, ET (US & Canada)

    THU, APR 25 | 5:00pm to 7:00pm, PT (US & Canada)

    We will be upgrading the encryption mechanism that is used to secure Online Community sessions.
    • Sessions that were established prior to this maintenance period will be automatically invalidated; logged-in users will have to re-authenticate to the site.
    • Logins performed after this period will be automatically secured with the upgraded encryption mechanism.

    NOTE: We are not anticipating any downtime for Online Community sites during this upgrade. The only expected impact is the post-upgrade re-authentication.

    Thank you for your patience and understanding.

    All this means is that if you are signed in to the site, after this upgrade you may have to sign in again. If you need your credentials you can reset your password on the sign in page.

    If you need help email update@ahca.org

  • How to update your community email notifications

    By: Christine Wilson Christine Wilson , 6 days ago

    Please take a moment to check your community email notifications to make sure they are set according to your preferences. Click on your Profile > My Account > Community Notifications. From this page you can select Real Time, Daily Digest or No Email for each of your communities. Email cwilson@ahca.org if you need help. 

  • Outlook reactions to discussion post emails WILL post to community discussions

    By: Christine Wilson Christine Wilson , one month ago

    outlook reactions

    Just a quick note to make you aware that if you have started to use the reaction emojis in Outlook and you accidentally (or on purpose) react to one of the discussion post emails, that reaction WILL post back to your community. Just be aware. No harm either way, but do not be surprised if this happens.  Please reach out if you have any questions.

    ~ Christine Wilson cwilson@ahca.org

  • Can’t see your new communities?

    By: Christine Wilson Christine Wilson , 4 months ago

    If you have recently been invited to a community and you can’t see it under the community list, try refreshing your browser window by clicking the F5 button, or right-mouse-click and select refresh. Click the Contact Us link if you have any problems.